Customer Success Management
Bridge the Advocacy-Experience Gap
Improve cross-sell and net-revenue retention
Customer Success Management
Onboarding Excellence
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Quickly integrate new customers
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Ensure a welcoming and efficient onboarding experience
Streamlined Onboarding
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Quickly integrate new customers
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Ensure a welcoming and efficient onboarding experience
Enhanced Adoption
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Boost customer interaction with personalized approaches
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Tailor solutions to fit exact needs
Continuous Engagement Strategies
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Boost customer interaction with personalized approaches
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Tailor solutions to fit exact needs
Retention/Renewal
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Sustain high engagement levels
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Anticipate and solve customer issues before they escalate
Proactive Account Management
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Sustain high engagement levels
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Anticipate and solve customer issues before they escalate
Account Expansion
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Uncover potential for upsells and cross-sells
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Use behavior insights to drive growth
In-depth Behavior Analysis
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Uncover potential for upsells and cross-sells
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Use behavior insights to drive growth
Insights-Driven Growth
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Utilize customer data to inform strategic choices (White spacing)
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Optimize outcomes aligned with goals
Data-Driven Strategic Decisions
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Utilize customer data to inform strategic choices (White spacing)
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Optimize outcomes aligned with goals
What's in it for you
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Early Value Realization
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Sustained Customer Engagement
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Increased Repeat Business
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Improved Client Satisfaction
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Expansion of Client Accounts
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Strengthened Client Relationships
50% of consumers think it's essential for companies to offer innovative digital experiences to retain their loyalty.
Maximize YOUR CX ImpactWhat's in it for you?
Early Value Realization
Sustained Customer Engagement
Increased Repeat Business
Improved Client Satisfaction
Expansion of Client Accounts
Strengthened Client Relationships
50% of consumers think it's essential for companies to offer innovative digital experiences to retain their loyalty.
Unlock CX Success Now!
TECH STACK
Success Stories
A Critical Digital Transformation For Doctors Without Borders
The Doctors Without Borders website received over $40 million in donations in the year 2022 through this platform to help Ukraine. Mobile-optimized UX and information architecture, modular content blocks, and improved cross-navigation boosted visits and donations exponentially. Read more.
We were thinking about the user journey, how can we shift this around to meet our donors where they are, and how it's best for them to give. Axelerant was really helpful in partnering with us…Axelerant was there to make it all come to life.
Rachel Sevcik Project Manager, Blue State
Transforming Digital Experience And Content Publishing For OHCHR.org
To create a more consistent brand and navigation experience, digital leaders at OHCHR determined it was time to consolidate the platform. Also, OHCHR.org was hosted on SharePoint, which called for a decentralized CMS with defined user roles. Read more.
I think there's a great, clear level of rigor and detail that we don't often see…and there’s precision in how Axelerant communicates.
Sam Zimmerman SVP Platform Partnerships, Blue State
Engineering An Intuitive, Accessible, Secure, And Personalized DXP For UEL
UEL’s old website existed on Sitecore, and the platform needed better capabilities when it came to system performance, flexibility, and security. We enabled UEL to move to Drupal for an intuitive, accessible, and secure digital experience platform that also offers personalized experiences for its users. Read more.
With five weeks of discovery and more than 2 years of continuous development, we were able to help UEL move to the top 20 in Silktide rating (site quality and accessibility rating).
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